In my opinion...

Customer service is key. Having worked with the public for awhile, I recognize that it is often not your store but YOU that sells the product. If you give great customer service, customers will come back.

That said...I went into a Sally Beauty Supply tonight to try and get a few quotes for a story I'm working on. I know that most retail stores have regulations about giving quotes, but you can usually get approval from an upper manager for generic quotes about products, etc. Not only did I get "shut down," they mistakenly talked about "shutting me down" while I was still in the store...SHOPPING! No joke here. I was courteous in asking my initial questions and introducing myself, and three associates (including the manager) proceeded to talk about "We don't let no news people in here. I shut her down!" They didn't realize I was still there until I turned to tell them, "Thank you for your assistance" before leaving. 

You what you also shut down? Any chance of me returning with my wallet in hand!

I will be finding a Sally's farther from my home but with MUCH better service.

Sorry for that rant! lol

News, Reviews, and Wedding Ring Blues

Hello Lovies,

It has been an interesting week involving trips to the clinic, Christmas shopping, and planning for Christmas trips. I had a bad result on a recent medical test, so I'm scheduled for another trip for further testing on the Eve O' Christmas Eve. No worries. Nothing too serious!

Here's the fun stuff:

- Reviews

1. Rimmel Airy Fairy Lipstick - Picked up this cheapie lipstick at Walmart recently after watching a video on YouTube. The consistency is pretty good. Feels a bit grainy to me, but it isn't terrible. I do love the color, and I've been carrying this with me lately. It is a pinky nude. Go try it out.

Photo Courtesy of Buzzillions.com

2. Burt's Bees Carrot Nutritive Body Lotion - Found a sample size of this in a bag of mine. Barely opened. I got it in a trial pack awhile ago, and I totally forgot about it. It has 99.5% (I think) natural ingredients, which I am all about, so I tried it on my face a couple of nights ago instead of my usual Dramatically Different. I actually loved the consistency. It was very thick and had a pleasant fragrance. It felt very nice on the skin, and the next morning...My concealer went on like a dream.

Photo Courtesy of Burt's Bees

-Wedding Ring Blues

I lost ANOTHER diamond out of my engagement ring. Actually, the same space as before. Just a tiny diamond surrounding the center stone. But still. We took it to another Kay Jewelers tonight, and I will proudly say that they completely replaced the ring for me. They offered me a repair also, but I decided on the new ring. They were extremely helpful, and I never once felt as though it was my fault for losing a diamond. The manager felt that the setting must have been flawed.
If you are shopping for jewelry or are shopping for that special bridal set, go to Kay Jewelers. They take care of you!
And this is my ring!

Photo Courtesy of Kay Jewelers